Right of withdrawal

As a consumer, you have 14 days from the conclusion of the contract (your order of the trial offer) to withdraw from it, without giving any reason and without any cost.

Your online request

Withdraw from contract here

Your 14-day period

As a consumer, you have 14 days from the conclusion of the contract (your order of the trial offer) to withdraw from it, without giving any reason and without any cost.

This right follows from Directive 2011/83/EU as implemented in your country of residence (in France, articles L221-18 et seq. of the Consumer Code; in the United Kingdom, the Consumer Contracts Regulations 2013). The period expires 14 days after the day the contract is concluded. To meet the deadline, it is sufficient to send your statement before the period expires.

To exercise your right, use the online form “Withdraw from contract here” on this page, or send us an unequivocal statement by email to contact@pdfzen.co or by post to UMAMI DIGITAL SOLUTIONS LTD at the address below. You may use the model form below, but it is not mandatory. An acknowledgement of receipt is sent to you by email.

Cancelling your subscription stops future renewals. Withdrawal is a separate request that cancels the contract and entitles you to a refund. If you withdraw, your subscription is also stopped.

Effects of withdrawal

If you withdraw within 14 days, we refund all payments received from you, including the trial price and any subscription payment, even if you have already used the services. No deduction is made. The refund is made without undue delay and no later than 14 days after the day we receive your decision, using the same payment method as for the initial transaction, unless you expressly agree otherwise; in any case, this refund will not incur any fees for you.

Using the service during the trial period does not remove your right of withdrawal. The statutory guarantee of conformity remains applicable.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: UMAMI DIGITAL SOLUTIONS LTD, Studio 34, Stewkley House, 2 Wadsworth Road, Perivale, Greenford, UK, UB6 7JD – contact@pdfzen.co

I hereby give notice that I withdraw from my contract for the following service: PDFZEN subscription

Ordered on: ____________________

Name of consumer: ____________________

Address of consumer: ____________________

Email used for the order: ____________________

Signature of consumer (only if this form is notified on paper): ____________________

Date: ____________________